Frequently Asked Questions
Everything you need to know about your coffee equipment purchase.
What are your standard shipping times?
Most in-stock items ship within 1-2 business days. Delivery typically takes 3-7 business days depending on your location and the size of the equipment.
Do you offer professional installation for espresso machines?
Yes, we can coordinate professional installation for commercial espresso machines through our network of certified technicians across the country.
What is your return policy for coffee equipment?
Unused equipment in its original packaging can be returned within 30 days of purchase. Please note that some items may be subject to a restocking fee.
Do the products come with a warranty?
All new equipment includes a full manufacturer's warranty. Refurbished or open-box items include a specific Voltage Coffee Supply limited warranty as noted on the product page.
Do you offer financing for commercial orders?
We provide several flexible financing options for business owners, allowing you to pay for your commercial equipment in monthly installments.
How can I track my order?
Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website.